Maya Chen
Product designer · B2B SaaS
[email protected] · +1 415 555 0198 · Oakland, CA · mayachen.design · linkedin.com/in/mayachen
Summary
Product designer with 7 years shipping research-led interfaces for developer tools. I turn ambiguous problems into clear, accessible product surfaces.
Experience
Senior Product Designer · Northwind
2022 – Present
Remote
- Led the redesign of the billing workspace, raising task completion from 61% to 88%.
- Built a shared component library adopted by 4 product teams.
- Partnered with research to run 24 customer interviews per quarter.
Product Designer · Harbor Labs
2019 – 2022
San Francisco
- Shipped the onboarding flow that cut time-to-value from 9 days to 2.
- Designed an ATS-safe careers site used across 12 open roles.
Education
Rhode Island School of Design — BFA Graphic Design, Graphic Design (2018)
Skills
Figma · Design systems · User research · Prototyping · Accessibility
Languages
English (Native) · Mandarin (Fluent)
References
Available upon request